- Order/cancellation/exchange, payment inquiries: SSG.COM customer center 1:1 email consultation or customer center 1577-3419
- In the process of preparing the product after ordering, the sale is completed at the store, so the shipment of the product may be delayed or out of stock.
- Department store products are the same products sold in stores, and some planned products are jointly planned by the department store and Shinsegae Mall and sold only on the Internet.
- Centum City/Masan/Gwangju Shinsegae/Gimhae/Daegu Shinsegae/Cheonan Asan/Daejeon Shinsegae products are shipped separately from products from other stores, and you must pay a separate cost for exchange/return.